As an entrepreneur, you can have the most unique idea and all the steps in place to actually bring your idea to market. But profit is not made until the product is sold, and the product will not sell until the market is aware of what you have to sell. This is why marketing is essential to every business.
Marketing research, according to marketingpower.com, uses information from consumers, customers and the public to identify marketing opportunities and problems. It provides a better understanding of what the market is looking for. By supplying what the market is demanding, you are bound to make sales and profit.
William Bill of Wealth Design Group LLC in Houston once said, “Failure to do market research before you begin a business venture or during its operation is like driving a car from Texas to New York without a map or street signs.” You need to have an understanding of where you are going, and the customers are the ones drawing the map. This is why it is important to research the market as they will give you the solutions to a successful and profitable business.
There are two main types of research, primary research and secondary research. Primary research is when you gather the information yourself by means of an interview, survey or questionnaire for example. Secondary research on the other hand is when you analyze information that has already been published for example your competitors websites. One of the easiest ways to collect primary research is by creating an online survey. Websites such as http://surveymonkey.com/ allow you to create free surveys online. You can email the surveys to your friends or upload it to your Facebook page; once they answer the questions, surveymonkey.com will automatically generate pie charts and tables with the results. This is a cheap, easy way to reach virtually anyone to gather information on your market. But what exactly are you trying to find out?
Five Things Your Marketing Research Should Find
1. Are people interested in your product? - You might think it is a good idea, but does the general public? Simply asking would you use Product X for example or how often would you use Product X can help you to determine if it is a worthwhile investment.
2. Who is your target market? - Who is your product for? The fitness drink verses the candy store. Each would have very different customers with different behaviors. By learning more about your target market, you can better meet their needs. You should find out about your target market’s buying process; what factors do they consider when buying a product? Price, quality, location etc. How much disposable income do they have? Students verses newlyweds. As well as their lifestyle and hobbies. Are they trend setters or followers, into sports or reading?
3. What is the best way to reach your target market? – Where does your target market spend most of their time? The previous example, ‘the fitness drink verses the candy store’ would become the gym verses the high school maybe. You must also take into consideration the age and gender of your target market as factors like these would determine what methods you use to get the messages across.
4. Who are your competitors and what are they doing? - This is where you use secondary research. Look at other companies in the same industry as you. Learn from mistakes they have made in the past and use them as a guideline for making decisions. Compare their prices and location with yours. You can even look online for customer reviews on your competitors’ products to figure out how you can gain a competitive edge on them.
5. How can you differentiate yourself? - Differentiation is about filling the gap that your competitors have failed to fill. It is about how you stand out compared to your competitors. What do you have that they don’t? It could be cheaper prices, exceptional service, quality products, an ideal location or a well-established brand name for example. To determine this you could ask questions such as, where do you currently purchase your fitness drinks? Why do you purchase them from there? a) cheaper prices b) ideal location c) it is the only place I can get that particular brand d) they have quality products. By understanding your competition and your customers you can develop a way to successfully differentiate your company.
It is essential to do marketing research in order to save money, time and effort in trying to sell your product. By focusing on your target market and their needs and wants you will find and build relationships with loyal customers who will help your business to flourish.
Sources:
Association, A. M. (2004, October). Retrieved January 27, 2012, from Marketing Power: http://www.marketingpower.com/AboutAMA/Pages/DefinitionofMarketing.aspx
Pyle, L. S. (2010, September 23). Entrepreneur. Retrieved January 31, 2012, from How to Do Market Research–The Basics: http://www.entrepreneur.com/article/217345